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How to remove bad reviews on Amazon:
As a seller, Review is very important for anyone. Bad reviews affect for sells conversion. Voteseller let’s discuss 3 ways to remove the bad reviews. Just 3 ways anyone can try to remove their bad review after effect sales flow.
1. Contacting Amazon to Remove Feedback
Visit Seller Central and open a new support case.
Select Account Settings > Orders > Customer feedback problems.
Comment on why you believe the feedback should be removed, giving some details but keeping it concise — then send the message.
Here’s an example of a message,
I’ve received a comment from [buyer’s name] on [order number] and feel it is more suited to the product reviews section. Can you remove this from my feedback profile?
Here is the comment in question, [insert comment].
If you’re successful, you’ll get a response from Amazon which looks something like this.
The only feedback that is solely related to a product received is eligible for removal.
This is the case as long as the buyer did not leave a negative rating for “Arrived on Time”, “Item as Described” or “Customer Service”. If the reviewer leaves feedback for the product and the service then this won’t be eligible for removal.
2. Contacting a Customer to Remove Feedback
Buyers themselves can also remove negative feedback retrospectively. However, you need to abide by Amazon’s rules when asking buyers to remove a negative comment.
This means you can’t offer them a full refund in exchange for them removing their comment. If you do this, you run the risk of Amazon suspending your account.
You can contact the buyer and attempt to resolve the problem they encountered. If an order arrived late, you can apologize and offer a partial refund or a full refund for any shipping charges. If you hear back from the customer, you can politely ask them to remove the negative feedback. However, you can’t connect the refund to the feedback removal.
Sellers shouldn’t pressure buyers into removing feedback. Feedback manipulation, harassment, and quid-pro-quo agreements are all violations of Amazon’s policies.
If the feedback doesn’t break Amazon’s rules and if you don’t hear back from a buyer after a reasonable period of time, then you may want to consider responding to the negative comment.
You can apologize for not meeting their expectations on this occasion and explain anything you’re doing to stop it from happening again in the future.
An example message may look like this,
We hope we met your expectations on your recent order of product name.
If you feel we have adequately addressed any concerns you may have had, then we kindly ask you to consider removing the negative feedback.
[Amazon Seller name]
Buyers have 90 days from their purchase date to leave feedback.
Feedback must be removed by Amazon or the buyer within 60 days of the date feedback is posted. After this period, feedback can no longer be removed.
You can find your current feedback rating in the “Manage your Rating and Feedback” within Reports
3. Remove Bad Reviews Directly with the amazon review removal Service:
The easiest and fastest way to get negative Amazon reviews removed is by submitting them to the amazon bad review removal service.
Once you order submitted, we will start to use all methods to remove the review professionally.
This is the best method with the highest review removal rate which is around 20-40%!
The best part is, you need not pay high amount.
Come and try it out, don’t let your bad reviews destroy your sales!
The Importance of Feedback
Feedback plays an important role when Amazon awards the Buy Box. Amazon calculates your average feedback rating based on the feedback received over the last 12 months.
If you have a feedback rating of over 95% (ideally over 98%), you’ll improve your chances of getting a share of the elusive Buy Box. If you have a feedback rating of less than 90%, then you may want to review your selling practices.
Sellers should have a formal process for collecting and managing feedback — even long-term sellers should continue to collect feedback.
Receiving negative feedback doesn’t always have to be a bad thing. It could be an opportunity for you to improve any area of your business that you could do better in and provide a better customer experience.
Amazon review removal policy
A review can be harsh, but it can still be fair. On the contrary, you may find a few generic reviews that are inappropriate. So how will you identify these reviews?
Amazon’s review removal policy can help you with that. Here’s what it says:
- The review should talk about the product, not about the seller (or anything else)
- Reviews that compare prices, alternate options, and product availability are not allowed by Amazon
- Content of the review should not be libelous, harassing, threatening, or inflammatory (i.e., it should not contain profanity and hate speech)
- Content that promotes nudity or is obscene
- Reviews that offer personal contact information or email addresses
- Promoting other products or website URLs
- Requesting or offering compensation in exchange for content
- Reviews from competitors
- Multiple negative reviews by the same customer for a single product
Preventing Negative Feedback on Amazon
As they say, prevention is better than a cure.
Here are three things you can do to help reduce negative feedback and product returns.
- Provide better product descriptions and images.
- Ensure you ship your items on time and respond to customers in a timely manner.
- When deciding on the condition of an item, round up—not down.
But if you want to get an easy solution then you can contact with us. We have a professional bad review expert to handle your problem. just contact with us or you can get an amazon bad review to remove service.